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Friday, 25th August 2023


From Cost Slayers To Value Drivers

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The current digital disruption is presenting various ongoing challenges to businesses of almost every size. Within this global arena, competition is arising from every corner of the world - but so are opportunities. Recent global events have forced people and companies to look, think and act differently. The situation in which leaders have forced themselves to question previous models and risks that were underestimated.

Today's market leaders are recognizing that to succeed in this new business environment, they must rethink their existing operational models to better support their strategic direction. Further, while the pandemic has reinforced the focus on cost reduction and location diversification into shared services setup, it has accelerated the desire to strengthen digital capabilities the most. Hence now is the time for leaders to prioritize shared services innovation, rethink their operating model and fully harness the digital capabilities.

This summit brings together all Exceptional Veterans from various industries in the shared services space to share their best practices, insights and experiences on two major leading strategies that have emerged in this digital Era i.e. on rethinking operating models and aggressively deploying Future of Work by digitizing service delivery with the help of automation.





Companies Attended

Buyers Benefited

Who Should Attend

Featured Speakers

Tarun	Kumar
Tarun Kumar

Head HR Shared Services

Tech Mahindra
Kalilur Rahman
Kalilur Rahman

Novartis Operations - Data Digital & IT/ Director Shared Services

Ravi Pynda
Ravi Pynda

Head - Shared Services (GBS)

GMR Group
Ramesh Kumar Jha
Ramesh Kumar Jha

Global Procure to Pay Head

Indorama Ventures Global Shared Services
Gaurav Garg
Gaurav Garg

Director, Global Payroll and Finance Shared Services

Franklin Templeton
Anil Kumar Madugula
Anil Kumar Madugula

Director Technology Shared Services

XPO Logistics, Inc
Deshant Kaila
Deshant Kaila

Managing Director – GBS

Sivaji Sasidharan
Sivaji Sasidharan

Vice President - Shared Services

Clean Harbors
Sandeep Mehta
Sandeep Mehta

Director - Shared Services

Corteva Agriscience Services India Pvt. Ltd.
Bala Prasad Peddigari
Bala Prasad Peddigari

Chief Innovation Officer and Global Head – Technology Advisory Services

Tata Consultancy Services
Jayanthi Anilkumar
Jayanthi Anilkumar

Head - HR Shared Services Centre

Larsen & Toubro Ltd.
Akhilesh Kohli
Akhilesh Kohli

Vice President - Head APAC Global Business Services

Dinesh Murugesan
Dinesh Murugesan

Global Head HR - GBS

Chandra Surbhat
Chandra Surbhat

Vice President, Global Head - Digital Experience

VS Muralidar
VS Muralidar

Senior Director, Head of Global Services, India and Asia Pacific

Samuel Seelam
Samuel Seelam

Executive Director - Global Operations, Enterprise Integrations, IT Infrastructure, Engineering IT & India IT Head

GE Appliances
Varun Gupta
Varun Gupta

Vice President, Head of Capability and Solutions

Sutherland Global Services Ltd

Key Theme to be Addressed

Creating Value through a Global Business Services Model

Managed Captives, Outsourcing or Combining the “Best- of-Both Worlds” – What's your Take?

Data-Centric Approach to Security

Accelerating globalization of Shared Service under a unified governance

Digital Transformation changing the way of doing Business

Creating COEs (Center of Excellence) at Shared services: Pilot to Performance

Change Management Business Model: Mantras to Unlock Value

How relevant are we as a country when it comes to Shared Services?

3A trifecta changing the way of doing business Bridging the gap and breaking the silos to deliver business outcomes

Role & Future of Finance Shared services in this upcoming decade of Automation.

Shared Accountability across the border. Does it really work?

Connecting AI and humans for better tomorrow

Talent and Evolving Leadership Role in Shared Services

Future of Shared Services and Captives

Awards Category

Best Innovation Adoption Award

Best Automation Adoption Award

Process Excellence Award

Smart Change Management Award

Shared Services Leader of the Year Award

Best Shared Services Team of the Year Award

Best HR Shared Services Leader

Best Finance Shared Services Leader


Why You should Sponsor

Partnering with 11th Edition Shared Service Summit & Awards 2023 will enable your organisation to brand and promote your business offerings to a unique and interested set of senior professionals which primarily would be Heads, Vice Presidents, Directors of Shared Services/ HR/ Finance, Transformation and Delivery, COE, Global Business Services, Supplier Strategy and Performance, Shared Services Transition, Indirect Procurement, Administration who are keen to stay updated with changing disruptive world to sustain in the VUCA Times. Ways in which you can showcase your Brand:

Learn from the industry

Know what the industry needs today: Know from the key decision makers what are the real trends and major challenges security leaders are facing, what are the apt solutions they are looking for etc. Know how your services will benefit them.

Know your customer one on one

Network and interact directly with your potential customers. This would help you identify if the customer is actually in the need of the solution, what are his major challenges, what is his budget for the same and what are other options he is looking for in the market.

Build New Sales Leads

The conference is attended by the CISOs and Senior security leaders connect with them in a collaborative environment by showcasing your services either by exhibiting or taking part in the program, increases your chances of building a strong sales pipeline and potential clients.

Brand Visibility

Showcasing your company at leading conferences attended by top CISOs and Senior security leaders establishes your company, in the eyes of your prospects and your existing clients.

New Business Partnerships

Target your best prospects in a positive, collaborative environment where they are open to new ideas. Attendees are always looking for exciting new partnering opportunities. Our conferences offer you an ideal opportunity to make contact and future business.

Pre-Scheduled Meetings

Pre-scheduled 1:1 meetings with executives who hold budget and are specifically interested in your solutions.


Conference was very well organized, lot of opportunities for networking, excellent partners with relevant solutions

Sushan Sawant

Bureau Veritas - SSC

It was very good space for networking with industry experts and SSC Counterparts

Vidya Shankar

Saint Gobain India Pvt. Ltd.

Massive spread of content with experienced thought leaders & practitioners

Anand Sivashankar


By this conference, will be able to understand the current technology in case of shared service

Arvind Tiwari

Thermax Ltd.

Good insight, Practical approach


TML Business Services Ltd.

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