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Presents

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Thurs, 14th November 2024

Taj MG Road, Bengaluru

From Cost Slayers To Value Drivers

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In today's digital environment, organizations are increasingly adopting various methods to digitize their business operations. This involves streamlining internal processes and enhancing the efficiency and speed of service delivery to customers. Shared services organizations (SSOs) play a crucial role in this digital transformation by providing essential technical and administrative support in areas such as finance, human resources, and IT. The dynamic nature of the market compels companies to continuously adapt and innovate, as competition emerges globally. This summit aims to highlight the importance of innovation in shared services, encouraging leaders to rethink their operating models and fully leverage digital capabilities.

The journey of shared services is marked by evolving dimensions and challenges. The shift towards Global Business Services (GBS) as a value driver necessitates a re- evaluation of talent and leadership roles within shared services. Additionally, the future landscape of shared services is being shaped by rapid advancements in automation and the need to adapt to a dynamic global business environment. Companies must navigate these changes while discovering innovative strategies to create and sustain value in an interconnected world. These challenges require organizations to stay ahead of trends and continuously innovate to maintain competitiveness.

To address these challenges, the summit will bring together exceptional veterans from various industries within the shared services space. These experts will share best practices, insights, and experiences, emphasizing the importance of creating Centers of Excellence (COEs) within shared services. From pilot phases to full performance, COEs can drive successful change management and business model innovations. By learning the mantras that unlock value and exploring the art of bridging gaps and breaking silos, organizations can achieve tangible business outcomes while fostering shared accountability across borders.

In this 15th Edition Shared Services Summit & Awards 2024, Attendees will gain a comprehensive understanding of why leaders need to prioritize innovation in shared services. They will explore evolving trends, including the shift towards Global Business Services and the impact of automation. The event will provide insights into successful change management strategies and the creation of Centers of Excellence. Also, you can learn how to bridge organizational gaps and break down silos to deliver measurable business results, all while embracing the principles of shared accountability and collaboration in a global context.

Featured Speakers

Soumitra Saha
Soumitra Saha

Managing Director Country Head

Lumen India
Ram Gollapudi
Anshuman Tiwari

Director - Head of Operational Excellence

DXC Technology
VijayKumar Naidu
VijayKumar Naidu

National Head – Enterprise business (India)

ADP
Ram Gollapudi
Navin Bhatia

Head of Global Shared Services

Infinera
Abhijit Shroff
Abhijit Shroff

Head of Product Growth

Soroco
Ram Gollapudi
Nayeema Kouser

Center Centre Head (Board Member) - Kraft Heinz Global Capability Centre

Kraftheinz
Reni Varghese
Reni Varghese

Vice President - APAC Head Business Process Excellence Shared Services

Northern Trust Corporation
Ramakrishna K
Ramakrishna K

Director—Sales

E42
Aditya Kaushik
Aditya Kaushik

Global Finance Delivery Head - Shared Services

Worley
Siva Emani
Siva Emani

Vice President - Human Resources, Shared Services

Schneider Electric
Rituparna Dasgupta
Rituparna Dasgupta

Sr. Director, Global Head of Talent Management

Visteon Corporation
Vipin Radhakrishnan
Vipin Radhakrishnan

VP, Global Digital Solutions & Transformation

BP
Keith Lazaro
Keith Lazaro

Senior Director, Global Process Owner, Hire To Retire

Otis Elevator Co.
Krishna R S
Krishna R S

Director & Head - Operational Excellence and Process Discovery

Mindsprint Digital [India] Private Limited
Manish Mittal
Manish Mittal

Director, GBS Corporate Shared Services

Novozymes
Kamal Chodhri
Kamal Chodhri

Head of Information Technology - Global Business Services - ASP

Siemens
Sudhir Banerjee
Sudhir Banerjee

Senior Vice President Head of Global Business Services

Teva Global Services Pvt. Ltd
Satish Kurpad
Satish Kurpad

FRA Head

Alcon
Vivek Jhunjhunwala
Vivek Jhunjhunwala

Head of Shared Service Centre India

Dufry Group
Suresh Chettur
Suresh Chettur

Director - Head Intelligent Automation CoE and BPS IT

Mindsprint Digital [India] Private Limited
Sathishbalaji Kanagasabapathy
Sathishbalaji Kanagasabapathy

Senior Director Regional Delivery Head & Head of APAC Shared Services

Microland Limited
Karthik Rajendran
Karthik Rajendran

General Manager Head of HR Shared Services

Dover Corporation
Nitesh Ambuj
Nitesh Ambuj

Head of Platforms & Innovation at GCC

Ericsson
Sreedhar Pathri
Sreedhar Pathri

Director Global Procurement APAC & Global Corporate Card Program

Iron Mountain
Monika Kapoor
Monika Kapoor

Director, APJ Site Head for Enterprise Data Analytics and Applications

Thermo Fisher Scientific
Deena Dayalan
Deena Dayalan

Global Head - Digital Operations & Site Leader - India GDTC

Kimberly-Clark
Manoj Jagani
Manoj Jagani

Head of RPA Tools & Platform

Sony India Software Center
Manoj Jagani
Manoj Jagani

Head of RPA Tools & Platform

Sony India Software Center
Pallav Chatterjee
Pallav Chatterjee

Associate Vice President

HCL Software
Navneet Bansal
Navneet Bansal

CEO

JSW GBS Limited
Tanmay Agarwal
Tanmay Agarwal

Vice President & Global Head – People Operations

Wipro

Key Theme to be Addressed


Future & Trends of Shared Services

Creating Value through a Global Business Services Model

Managed Captives, Outsourcing or Combining the “Best- of-Both Worlds” – What's your Take?

Managing Security through Data-Centric Approach

Accelerating globalization of Shared Service under a unified governance

Creating COEs (Center of Excellence) at Shared services: Pilot to Performance

Change Management Business Model: Mantras to Unlock Value

How relevant are we as a country when it comes to Shared Services?

Bridging the gap and breaking the silos to deliver business outcomes

Role & Future of Finance Shared services in this upcoming decade of Automation.

Digital Transformation changing the way of doing Business

Shared Accountability across the border. Does it really work?

Connecting AI and humans for a better tomorrow

Talent and Evolving Leadership Role in Shared Services

Awards Category

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Best Innovation Adoption Award
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Best Automation Adoption Award
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Process Excellence
Award
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Smart Change Management Award
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Shared Services Leader of the Year Award
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Best Shared Services Team of the Year Award
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Best HR Shared Services Leader
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Best Finance Shared Services Leader

Important Dates and Deadlines

Nominations for all categories are open from August 1st , 2024
The last day to submit the Nomination is November 1st , 2024, at 5:00 PM IST.
Winners will be announced, on November 8th , 2024 via email so relevant teams can be invited.
Shared Services Leadership Awards will be distributed at 15th Edition Shared Services Summit & Awards 2024 on November 14th , 2024, at Taj MG Road, Bengaluru

Pricing

Testimonials

Conference was very well organized, lot of opportunities for networking, excellent partners with relevant solutions

Sushan Sawant

Bureau Veritas - SSC

It was very good space for networking with industry experts and SSC Counterparts

Vidya Shankar

Saint Gobain India Pvt. Ltd.

Massive spread of content with experienced thought leaders & practitioners

Anand Sivashankar

CRISIL

By this conference, will be able to understand the current technology in case of shared service

Arvind Tiwari

Thermax Ltd.

Good insight, Practical approach

Manish

TML Business Services Ltd.

Overall Very Productive Day, Saw a Few tech savy ideas, Me bright people with interesting ideas & knowledge.

Vivek Kothavade

Ultratech

Length of the sessions was perfect. Good work on the content curation as well.

Vijay Jayaram

Grand Thornton

Well Organized Meet

Rajkumar ks

FIS Bangalore

Good arrangements, Content is good and useful for the Attendees

Viveka Nandan

Capgemini

More in-depth sessions best practices sharing, well organized, Congratulations!

Maya Nair

Corteva

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