Thursday, 23rd November 2023

Taj MG Road, Bengaluru

From Cost Slayers To Value Drivers

Our Partners

Presenting Partner

Exhibit Partner


The current digital disruption is presenting various ongoing challenges to businesses of almost every size. Within this global arena, competition is arising from every corner of the world - but so are opportunities. Recent global events have forced people and companies to look, think and act differently. The situation in which leaders have forced themselves to question previous models and risks that were underestimated.

Today's market leaders are recognizing that to succeed in this new business environment, they must rethink their existing operational models to better support their strategic direction. Further, while the pandemic has reinforced the focus on cost reduction and location diversification into shared services setup, it has accelerated the desire to strengthen digital capabilities the most. Hence now is the time for leaders to prioritize shared services innovation, rethink their operating model and fully harness the digital capabilities.

This summit brings together all Exceptional Veterans from various industries in the shared services space to share their best practices, insights and experiences on two major leading strategies that have emerged in this digital Era i.e. on rethinking operating models and aggressively deploying Future of Work by digitizing service delivery with the help of automation.





Companies Attended

Buyers Benefited

Who Should Attend

Featured Speakers

Mohua	Sengupta
Mohua Sengupta

Managing Director Mashreq Global Network

Sumit Wadhwa
Sumit Wadhwa

Vice President Head of GBS Finance

Novo Nordisk
Nayeema Kouser
Nayeema Kouser

Head - Europe Finance Centre - GCC

AB InBev India
Tanmay Agarwal
Tanmay Agarwal

Vice President & Head Global People Operations

Wipro Limited
NAC Narayana
NAC Narayana

Senior Director, Site Lead India Technology Center of Excellence

Thermo Fisher Scientific India Pvt. Ltd.
Saswata Kar
Saswata Kar

Senior Director Head of Global Data Analytics & Data Sciences at GBS

Indorama Ventures Global Shared Services
Manoj Kalra
Manoj Kalra

Global Head of Group Business Services & Senior Vice President

dsm - firmenich
Vineet Dwivedi
Vineet Dwivedi

Global Head - AGS & Head - AGS India

Alcon Global Services (AGS)
Om Prakash
Om Prakash

Director - Global FP&A Reporting & Analytics/ AI - Finance, COE, India GDC

Baxter International Inc
Yogesh Bari
Yogesh Bari

Vice President

FirstSource Solutions
Himadri Choudhary
Himadri Choudhary

Global Delivery Head Automation & Orchestration Solutions Customer Experience

Cisco Systems
Deepak Kumbhat
Deepak Kumbhat

Director Global SSO Finance (Operations, Transition, Intelligent Automation and Transformation)

Siva Emani
Siva Emani

Vice President Human Resources Shared Services

Schneider Electric
Kaustubh Deshpande
Kaustubh Deshpande

Head, Strategy & New Capabilities

Societe Generale
Avijit Sengupta
Avijit Sengupta

Vice President of Global Services

Tata Consumer Products
Himanshu Dhiman
Himanshu Dhiman

Sr. Director, Digital GBS (International Markets)

Fossil Group
Deena Dayalan. K
Deena Dayalan. K

India GDTC Head & Global Head – Digital Operations

Kimberly-Clark Corporation
Supriya Sharma
Supriya Sharma

Finance Head India (GBS, IT & R&D)

Boston Scientific
Shailendra Naidu
Shailendra Naidu

Senior Executive Director

Sharda Gupta
Sharda Gupta

GBS Head - India

Reni Varghese
Reni Varghese

Vice President - APAC Head - Business Process Excellence, Shared Services

Northern Trust Corporation
Manish Kumar Purwar
Manish Kumar Purwar

Sr Director - Technical Product, Customer Experience

GE Healthcare

Key Theme to be Addressed

Creating Value through a Global Business Services Model

Managed Captives, Outsourcing or Combining the “Best- of-Both Worlds” – What's your Take?

Data-Centric Approach to Security

Accelerating globalization of Shared Service under a unified governance

Digital Transformation changing the way of doing Business

Creating COEs (Center of Excellence) at Shared services: Pilot to Performance

Change Management Business Model: Mantras to Unlock Value

How relevant are we as a country when it comes to Shared Services?

3A trifecta changing the way of doing business Bridging the gap and breaking the silos to deliver business outcomes

Role & Future of Finance Shared services in this upcoming decade of Automation.

Shared Accountability across the border. Does it really work?

Connecting AI and humans for better tomorrow

Talent and Evolving Leadership Role in Shared Services

Future of Shared Services and Captives

Awards Category

Best Innovation Adoption Award

Best Automation Adoption Award

Process Excellence Award

Smart Change Management Award

Shared Services Leader of the Year Award

Best Shared Services Team of the Year Award

Best HR Shared Services Leader

Best Finance Shared Services Leader


Why You should Sponsor

Partnering with 11th Edition Shared Service Summit & Awards 2023 will enable your organisation to brand and promote your business offerings to a unique and interested set of senior professionals which primarily would be Heads, Vice Presidents, Directors of Shared Services/ HR/ Finance, Transformation and Delivery, COE, Global Business Services, Supplier Strategy and Performance, Shared Services Transition, Indirect Procurement, Administration who are keen to stay updated with changing disruptive world to sustain in the VUCA Times. Ways in which you can showcase your Brand:

Learn from the industry

Know what the industry needs today: Know from the key decision makers what are the real trends and major challenges security leaders are facing, what are the apt solutions they are looking for etc. Know how your services will benefit them.

Know your customer one on one

Network and interact directly with your potential customers. This would help you identify if the customer is actually in the need of the solution, what are his major challenges, what is his budget for the same and what are other options he is looking for in the market.

Build New Sales Leads

The conference is attended by the CISOs and Senior security leaders connect with them in a collaborative environment by showcasing your services either by exhibiting or taking part in the program, increases your chances of building a strong sales pipeline and potential clients.

Brand Visibility

Showcasing your company at leading conferences attended by top CISOs and Senior security leaders establishes your company, in the eyes of your prospects and your existing clients.

New Business Partnerships

Target your best prospects in a positive, collaborative environment where they are open to new ideas. Attendees are always looking for exciting new partnering opportunities. Our conferences offer you an ideal opportunity to make contact and future business.

Pre-Scheduled Meetings

Pre-scheduled 1:1 meetings with executives who hold budget and are specifically interested in your solutions.


Conference was very well organized, lot of opportunities for networking, excellent partners with relevant solutions

Sushan Sawant

Bureau Veritas - SSC

It was very good space for networking with industry experts and SSC Counterparts

Vidya Shankar

Saint Gobain India Pvt. Ltd.

Massive spread of content with experienced thought leaders & practitioners

Anand Sivashankar


By this conference, will be able to understand the current technology in case of shared service

Arvind Tiwari

Thermax Ltd.

Good insight, Practical approach


TML Business Services Ltd.

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