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Presents

Co-Presented By

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verint

Thursday, 29th August 2024

Sheraton Hyderabad Hotel

From Cost Slayers To Value Drivers

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In today's digital environment, organizations are increasingly adopting various methods to digitize their business operations. This involves streamlining internal processes and enhancing the efficiency and speed of service delivery to customers. Shared services organizations (SSOs) play a crucial role in this digital transformation by providing essential technical and administrative support in areas such as finance, human resources, and IT. The dynamic nature of the market compels companies to continuously adapt and innovate, as competition emerges globally. This summit aims to highlight the importance of innovation in shared services, encouraging leaders to rethink their operating models and fully leverage digital capabilities.

The journey of shared services is marked by evolving dimensions and challenges. The shift towards Global Business Services (GBS) as a value driver necessitates a re- evaluation of talent and leadership roles within shared services. Additionally, the future landscape of shared services is being shaped by rapid advancements in automation and the need to adapt to a dynamic global business environment. Companies must navigate these changes while discovering innovative strategies to create and sustain value in an interconnected world. These challenges require organizations to stay ahead of trends and continuously innovate to maintain competitiveness.

To address these challenges, the summit will bring together exceptional veterans from various industries within the shared services space. These experts will share best practices, insights, and experiences, emphasizing the importance of creating Centers of Excellence (COEs) within shared services. From pilot phases to full performance, COEs can drive successful change management and business model innovations. By learning the mantras that unlock value and exploring the art of bridging gaps and breaking silos, organizations can achieve tangible business outcomes while fostering shared accountability across borders.

In this 14th Edition Shared Services Summit & Awards 2024, Attendees will gain a comprehensive understanding of why leaders need to prioritize innovation in shared services. They will explore evolving trends, including the shift towards Global Business Services and the impact of automation. The event will provide insights into successful change management strategies and the creation of Centers of Excellence. Also, you can learn how to bridge organizational gaps and break down silos to deliver measurable business results, all while embracing the principles of shared accountability and collaboration in a global context.

|| Featured Speakers ||

Nitin Jain
Nitin Jain

Chief Executive Officer

Welspun Transformation Services Limited
Srinivas Konidena
Srinivas Konidena

Vice President, Technology solutions (Asia Pac)

ADP
Ram Gollapudi
Tanu Mukherjee

Senior Director - Enterprise Leader for Process Excellence & Six Sigma

Pepsico GBS
Samson David
Samson David

Chief Executive Officer

Soroco
Dinesh Murugesan
Dinesh Murugesan

VP - GES HR

DSM - Firmenich
Rajib Basu
Rajib Basu

Global Head Record to Report and Bill to Cash services : GBS India

Bosch
Gaurav Garg
Gaurav Garg

Director, Global Payroll and Finance Shared Services

Franklin Templeton
Bharathwaj Ranganathan
Bharathwaj Ranganathan

APAC Head of Consulting - IFAO ( Intelligent Finance & Accounting Operations)

Capgemini
RPrasad Ravi
Prasad Ravi

Regional Transformation & Site Leader

Carrier
Amit Kulkarni
Amit Kulkarni

Senior Domain Expert - Global Payroll (APAC)

ADP
Subba Gonella
Subba Gonella

Chief Human Resources Officer

Rakuten Symphony
Rajagopalan Balaji
Rajagopalan Balaji

Vice President & Head – Shared Services Centre

Larsen & Toubro Limited
Jaya Mahajanam
Jaya Mahajanam

Director—Solutions

E42
Divya Kaushal Bhardwaj
Divya Kaushal Bhardwaj

Director and Head Global HR Shared Services

Dr. Reddy's Laboratories
Nikhil Malayil
Nikhil Malayil

Senior Product Manager

Soroco
Ankit J
Ankit J

Director - Global People Services

Micron Technologies
Rajesh Bharatiya
Rajesh Bharatiya

CEO

Peoplefy
Ram Gollapudi
Vidhan Kedia

Country Finance Head

AbbVie
Sujeet Kumar
Sujeet Kumar

Sr. Vice President & Head - IT & Business Operations

Cyient
Ram Gollapudi
Sudhir Nayar

India Lead Global Integrated Services

Viatris
Ram Gollapudi
Saurabh Kumar

Sr. Director of Global Shared Services & India Operation

GE Appliances
Venkat Chilla
Venkat Chilla

Senior Director – Finance

Parexel
Kiran Jonnakuty
Kiran Jonnakuty

Senior Director Enterprise Applications

Conduent
Harsh Vardhan
Harsh Vardhan

Global Head - Digital Innovation

Apollo Tyres
Anil Kumar Madugula
Anil Kumar Madugula

Director, Technology Shared Services

XPO
Pradeep Kumar Mishra
Pradeep Kumar Mishra

Senior Director, Data Engineering, Supply Chain

Dell Technologies
Gokul kumar
                                        Shanmugasundaram
Gokul kumar Shanmugasundaram

Head - Process excellence and Strategy - Community Experience

Flipkart
Ram Gollapudi
Ram Gollapudi

Director - IT, Regional Head - Operations (SRE) & Global Head - Monitoring

S&P Global
Ram Gollapudi
Sandeep Mehta

Director - Shared Services

Corteva Agriscience Services India Pvt. Ltd
Ajit Jain
Ajit Jain

Vice President Human Resources ( APAC & ANZ )

Signode
Ajit Jain
Gejoy Kuriakose

Partner, Business Consulting

KPMG

|| Key Theme to be Addressed ||


Future & Trends of Shared Services

Creating Value through a Global Business Services Model

Managed Captives, Outsourcing or Combining the “Best- of-Both Worlds” – What's your Take?

Managing Security through Data-Centric Approach

Accelerating globalization of Shared Service under a unified governance

Creating COEs (Center of Excellence) at Shared services: Pilot to Performance

Change Management Business Model: Mantras to Unlock Value

How relevant are we as a country when it comes to Shared Services?

Bridging the gap and breaking the silos to deliver business outcomes

Role & Future of Finance Shared services in this upcoming decade of Automation.

Digital Transformation changing the way of doing Business

Shared Accountability across the border. Does it really work?

Connecting AI and humans for a better tomorrow

Talent and Evolving Leadership Role in Shared Services

|| Awards Category ||

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Best Innovation Adoption Award
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Best Automation Adoption Award
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Process Excellence
Award
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Smart Change Management Award
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Shared Services Leader of the Year Award
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Best Shared Services Team of the Year Award
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Best HR Shared Services Leader
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Best Finance Shared Services Leader

|| Testimonials ||

Nice to Hear from Diversified speakers 7 panelists great learning from leaders on GBS/GCC

Diwakar Kouda

Cigniti Technologies ltd

The Sessions are organized well. Good Choice of mix in getting experienced speakers across industries.

A. Anil Reddy

Dr. Reddy's Laboratories

Very well-Organized summit. Great topics & insights from industry Leaders. Wonderful to know GBS organizations are evolving and now are being seen as business partners. Thank you to the UBS forums Team.

Sudeep Roplerkar

Corteva Agriscience

Good Insights on Shared Service space Experienced speakers giving the latest trends & Practices in GSS/GCC. Very helpful

Vijayakumar S Pillai

Cipla ltd

Must attend for Leaders who are setting up COE/SSC/GBS. Excellent opportunity for Direct Sourcing Leaders to understand industry Shift and new partners for Transformation

Marina Shiny John

Carrier

The programs that are being organized by UBS forums is awesome. Their planning organizing, and Execution is excellent. Customer focus is visible in their Execution

T.Krishna Mohan

Pulse Pharma

Conference was very well organized, lot of opportunities for networking, excellent partners with relevant solutions

Sushan Sawant

Bureau Veritas - SSC

1) Good insights about AI/ Digitization
Digitization 2) Good talk on the future of work & workplace
3) Panel Discussion was amazing and good learning Experience
4) Overall well spent DAY/TIME with loads of Learning

Anurag kochhar

Randstand, GCC

It was very good space for networking with industry experts and SSC Counterparts

Vidya Shankar

Saint Gobain India Pvt. Ltd.

Massive spread of content with experienced thought leaders & practitioners

Anand Sivashankar

CRISIL

By this conference, will be able to understand the current technology in case of shared service

Arvind Tiwari

Thermax Ltd.

Good insight, Practical approach

Manish

TML Business Services Ltd.

Overall Very Productive Day, Saw a Few tech savy ideas, Me bright people with interesting ideas & knowledge.

Vivek Kothavade

Ultratech

Length of the sessions was perfect. Good work on the content curation as well.

Vijay Jayaram

Grand Thornton

Well Organized Meet

Rajkumar ks

FIS Bangalore

Good arrangements, Content is good and useful for the Attendees

Viveka Nandan

Capgemini

More in-depth sessions best practices sharing, well organized, Congratulations!

Maya Nair

Corteva