GBS Frontier

Unlocking Efficiency: Top Use Cases for RPA & AI in Shared Services Centers

Nowadays, Shared Services Centers (SSCs) are evolving from transactional hubs to strategic enablers of business growth, and the adoption of Robotic Process Automation (RPA) and Artificial Intellige...

The Human Factor: Cultivating a Culture of Continuous Improvement in Shared Services

Blogs

Explore leadership, employee engagement, and change management as enablers of excellence.As Global Business Services (GBS) and Shared Services models mature, organizations are shifting their focus ...

Navigating Shared Services for Elevated Operational Excellence through AI, RPA, and Intelligent Workflows

Blogs

In today’s fast-paced business landscape, Shared Services Centers (SSCs) are being challenged to go beyond cost-efficiency and transactional processing. They are increasingly expected to deliver st...

From Transactional Back Office to Core Business Support: The Evolving Role of GBS

Blogs

In today’s hyper-dynamic environment, Global Business Services (GBS) is undergoing a significant evolution. Once confined to managing transactional back-office operations, Shared Services and GBS o...

Data & Security in Shared Services

Blogs

Shared services frequently leverage outsourcing models to achieve cost efficiency, access specialized expertise, and focus on core business functions. Outsourcing allows organizations to scale oper...

The Human Touch in a Digital Shared Services World

Blogs

Table of contents:IntroductionImportance of Human Interaction in Shared Services & Balancing Technology with EmpathyChallenges in Maintaining the Human TouchRisk of depersonalization with ...

Impact of Technology on GBS transformation

Blogs

Technology has become a cornerstone of transformation in Global Business Services (GBS), enabling organizations to reimagine their processes, improve efficiency, and deliver greater value. From aut...

Emerging Trends Reshaping the GBS Transformation Landscape Today

Blogs

In today’s fast-paced business environment, organizations must stay competitive and updated with the latest technologies and trends. From automation and artificial intelligence (AI) to outsourcing ...

135 Subscribers

Unlocking Efficiency: Top Use Cases for RPA & AI in Shared Services Centers

The Human Factor: Cultivating a Culture of Continuous Improvement in Shared Services

Navigating Shared Services for Elevated Operational Excellence through AI, RPA, and Intelligent Workflows

From Transactional Back Office to Core Business Support: The Evolving Role of GBS

Data & Security in Shared Services

The Human Touch in a Digital Shared Services World

Impact of Technology on GBS transformation

Emerging Trends Reshaping the GBS Transformation Landscape Today

Live Discussion

Get In Touch

Follow Us

Popular News

Categories