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From Transactional Back Office to Core Business Support: The Evolving Role of GBS
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In today’s hyper-dynamic environment, Global Business Services (GBS) is undergoing a significant evolution. Once confined to managing transactional back-office operations, Shared Services and GBS o...

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Data & Security in Shared Services
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Shared services frequently leverage outsourcing models to achieve cost efficiency, access specialized expertise, and focus on core business functions. Outsourcing allows organizations to scale oper...

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The Human Touch in a Digital Shared Services World
Blogs

Table of contents:IntroductionImportance of Human Interaction in Shared Services & Balancing Technology with EmpathyChallenges in Maintaining the Human TouchRisk of depersonalization with ...

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Impact of Technology on GBS transformation
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Technology has become a cornerstone of transformation in Global Business Services (GBS), enabling organizations to reimagine their processes, improve efficiency, and deliver greater value. From aut...

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Emerging Trends Reshaping the GBS Transformation Landscape Today
Blogs

In today’s fast-paced business environment, organizations must stay competitive and updated with the latest technologies and trends. From automation and artificial intelligence (AI) to outsourcing ...

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From Transactional Back Office to Core Business Support: The Evolving Role of GBS -
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