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Presents

From Cost Slayers To Value Drivers

Friday, 14th November 2025

Taj MG Road, Bengaluru

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CO-LOCATE
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CO-LOCATE || CO-CREATE || CO-INNOVATE

In today's digital environment, organizations are increasingly adopting various methods to digitize their business operations. This involves streamlining internal processes and enhancing the efficiency and speed of service delivery to customers. Shared services organizations (SSOs) play a crucial role in this digital transformation by providing essential technical and administrative support in areas such as finance, human resources, and IT. The dynamic nature of the market compels companies to continuously adapt and innovate, as competition emerges globally. This summit aims to highlight the importance of innovation in shared services, encouraging leaders to rethink their operating models and fully leverage digital capabilities.

The journey of shared services is marked by evolving dimensions and challenges. The shift towards Global Business Services (GBS) as a value driver necessitates a re-evaluation of talent and leadership roles within shared services. Additionally, the future landscape of shared services is being shaped by rapid advancements in automation and the need to adapt to a dynamic global business environment. Companies must navigate these changes while discovering innovative strategies to create and sustain value in an interconnected world. These challenges require organizations to stay ahead of trends and continuously innovate to maintain competitiveness.

To address these challenges, the summit will bring together exceptional veterans from various industries within the shared services space. These experts will share best practices, insights, and experiences, emphasizing the importance of creating Centers of Excellence (COEs) within shared services. From pilot phases to full performance, COEs can drive successful change management and business model innovations. By learning the mantras that unlock value and exploring the art of bridging gaps and breaking silos, organizations can achieve tangible business outcomes while fostering shared accountability across borders.

In this 18th Edition Shared Services Summit & Awards 2025, Attendees will gain a comprehensive understanding of why leaders need to prioritize innovation in shared services. They will explore evolving trends, including the shift towards Global Business Services and the impact of automation. The event will provide insights into successful change management strategies and the creation of Centers of Excellence. Also, you can learn how to bridge organizational gaps and break down silos to deliver measurable business results, all while embracing the principles of shared accountability and collaboration in a global context.

Featured Speakers

Sirisha Voruganti
Sirisha Voruganti

CEO and Managing Director

Lloyds Technology Centre India
Nilesh Karani
Nilesh Karani

Managing Director - Global Capability Center (GCC)

Waters Corporation
Girish Menon
Girish Menon

Managing Director

HSBC
Bharat Gala
Bharat Gala

Chief Executive Officer - Global Technology Centre

AtkinsRéalis
Giridhar Virupasamudra
Giridhar Virupasamudra

Head - India Site Lead

JPMorgan Chase & Co.
Vineet Dwivedi
Vineet Dwivedi

Global Head - Alcon Global Services & Head AGS India

Alcon
Pawan Sachdeva
Pawan Sachdeva

Sr. Managing Director and Technology Head – India

Carelon Global Solutions India
Dr. Dinesh Chandrasekar
Dr. Dinesh Chandrasekar

Chief Strategy Officer (CSO)

Centific
Amit Kumar Das
Amit Kumar Das

Senior Director -HR | Member of the India Board of Directors | Country HR Leader

Novo Nordisk India
Sandeep Mhaiskar
Sandeep Mhaiskar

Senior Vice President | India CFO,

Northern Trust
Srinivasan Ramakrishnan
Srinivasan Ramakrishnan

Vice President & Global Head - Global Procurement Services,

Schneider Electric
Probal Rudra
Probal Rudra

Senior Director Human Resources Shared Services (India & Poland)

Otis Elevator Co.
Gowri Jeyapandian
Gowri Jeyapandian

Senior Director, IT Shared Services

Marvell Technology
Kapil Manga
Kapil Manga

Director of Global Business Services, India

Halliburton
Amit VK
Amit VK

Senior Director - India Operations Head – BPS Insurance & Finance Delivery

DXC Technology
Gunjan Karthik
Gunjan Karthik

Director - Human Resource for GBS & IT India

Teva Pharmaceuticals
Ritu Rakhra
Ritu Rakhra

Head of Human Resources

Broadridge India

Who Should Attend

Head, VP, Directors of:
Head, VP, Directors of:
Shared Services – Finance/ HR/ Operations/ Technology
Global Business Services (GBS) and Global Capability Centers (GCC)
Center Heads
Transformation & Digital Transformation
Global Heads & Delivery
Shared Services Transition
Indirect Procurement
Supplier Strategy & Performance
Center of Excellence

Awards Category

Award Icon
Best Innovation Adoption Award
Award Icon
Best Automation Adoption Award
Award Icon
Process Excellence Award
Award Icon
Smart Change Management Award
Award Icon
Shared Services Leader of the Year
Award Icon
Best Shared Services Team of the Year
Award Icon
Best HR Shared Services Leader
Award Icon
Best Finance Shared Services Leader

Important Dates & Deadlines

  • August 8, 2025 Nominations open for all categories
  • November 5, 2025 Last day to submit Nominations (6:00 PM IST)
  • November 10, 2025 Winners announced via email so relevant teams can be invited.
  • November 14, 2025 Awards distributed at 18th Edition Shared Services Summit & Awards 2025, Bangaluru

Why You Should Attend

India’s Largest Summit

Dedicated to senior Shared Services professionals across industries.

Emerging Strategies

Discover the latest approaches that elevate professional performance.

Elite Networking

Connect with industry experts & solution providers sharing real-life case studies.

Peer Insights

Understand proven practices for smoother shared services operations.

Change Management

Master the model that drives transformation success.

Key Theme to be Addressed


Future & Trends of Shared Services

Creating Value through a Global Business Services Model

Managed Captives, Outsourcing or Combining the “Best- of-Both Worlds” – What's your Take?

Managing Security through Data-Centric Approach

Accelerating globalization of Shared Service under a unified governance

Creating COEs (Center of Excellence) at Shared services: Pilot to Performance

Change Management Business Model: Mantras to Unlock Value

How relevant are we as a country when it comes to Shared Services?

Bridging the gap and breaking the silos to deliver business outcomes

Role & Future of Finance Shared services in this upcoming decade of Automation.

Digital Transformation changing the way of doing Business

Shared Accountability across the border. Does it really work?

Connecting AI and humans for a better tomorrow

Talent and Evolving Leadership Role in Shared Services

Why You Should Sponsor

Partnering with 18th Edition Shared Services Summit & Awards 2025 will enable your organisation to brand and promote your business offerings to a unique and interested set of senior professionals which primarily would be Heads, Vice Presidents, Directors of Shared Services/ HR/ Finance, Transformation and Delivery, COE, Global Business Services, Supplier Strategy and Performance, Shared Services Transition, Indirect Procurement who are keen to stay abreast of disruptive changes in this digital era. Ways in which you can showcase your Brand:

Demonstrating your thought leadership and industry expertise through presentations or panel discussions.

Displaying your products and services during networking breaks.

Renewing relationships with existing clients and initiating new business with potential clients.

We can help you reach the decision-makers of your targeted list of companies.

Chance to connect with them directly and build a network through 1-on-1 meetings.

Featuring your logo and company profile in the summit delegate kit and on the website.

Enhancing your brand’s visibility with premium logo placement on the conference backdrop.

Social media promotions and online marketing.

Pricing

Testimonials

Conference was very well organized, lot of opportunities for networking, excellent partners with relevant solutions

Sushan Sawant

Bureau Veritas - SSC

It was very good space for networking with industry experts and SSC Counterparts

Vidya Shankar

Saint Gobain India Pvt. Ltd.

Massive spread of content with experienced thought leaders & practitioners

Anand Sivashankar

CRISIL

By this conference, will be able to understand the current technology in case of shared service

Arvind Tiwari

Thermax Ltd.

Good insight, Practical approach

Manish

TML Business Services Ltd.

Overall Very Productive Day, Saw a Few tech savy ideas, Me bright people with interesting ideas & knowledge.

Vivek Kothavade

Ultratech

Length of the sessions was perfect. Good work on the content curation as well.

Vijay Jayaram

Grand Thornton

Well Organized Meet

Rajkumar ks

FIS Bangalore

Good arrangements, Content is good and useful for the Attendees

Viveka Nandan

Capgemini

More in-depth sessions best practices sharing, well organized, Congratulations!

Maya Nair

Corteva