Thursday, 22nd May 2025

ITC Maratha, Mumbai

From Cost Slayers To Value Drivers

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In today's digital environment, organizations are increasingly adopting various methods to digitize their business operations. This involves streamlining internal processes and enhancing the efficiency and speed of service delivery to customers. Shared services organizations (SSOs) play a crucial role in this digital transformation by providing essential technical and administrative support in areas such as finance, human resources, and IT. The dynamic nature of the market compels companies to continuously adapt and innovate, as competition emerges globally. This summit aims to highlight the importance of innovation in shared services, encouraging leaders to rethink their operating models and fully leverage digital capabilities.

The journey of shared services is marked by evolving dimensions and challenges. The shift towards Global Business Services (GBS) as a value driver necessitates a re- evaluation of talent and leadership roles within shared services. Additionally, the future landscape of shared services is being shaped by rapid advancements in automation and the need to adapt to a dynamic global business environment. Companies must navigate these changes while discovering innovative strategies to create and sustain value in an interconnected world. These challenges require organizations to stay ahead of trends and continuously innovate to maintain competitiveness.

To address these challenges, the summit will bring together exceptional veterans from various industries within the shared services space. These experts will share best practices, insights, and experiences, emphasizing the importance of creating Centers of Excellence (COEs) within shared services. From pilot phases to full performance, COEs can drive successful change management and business model innovations. By learning the mantras that unlock value and exploring the art of bridging gaps and breaking silos, organizations can achieve tangible business outcomes while fostering shared accountability across borders.

In this 16th Edition Shared Services Summit & Awards 2025, Attendees will gain a comprehensive understanding of why leaders need to prioritize innovation in shared services. They will explore evolving trends, including the shift towards Global Business Services and the impact of automation. The event will provide insights into successful change management strategies and the creation of Centers of Excellence. Also, you can learn how to bridge organizational gaps and break down silos to deliver measurable business results, all while embracing the principles of shared accountability and collaboration in a global context.

Featured Speakers

Shivali Chakravarthi,

Shivali Chakravarthi

(Managing Director)

Marsh & McLennan Companies

Suravanditha Praveen Kumar

Suravanditha Praveen Kumar

(Head Global Business Services)

Apotex India

Speaker 3

Sreedhar Nayani

(Head GBS Asia Pacific and Middle East)

Siemens Technology India

Speaker 4

Siva Emani

Vice President Human Resources, Shared Services


Schneider Electric

Sairam Nair

Sairam Nair

Head Global Competency Center


Sandoz India

Speaker 4

Sulbha Rane

Vice President, Whole-time Board Director


Colgate Global Business Services

Vidya Shankar

Vidya Shankar

Head - Finance Shared Services


Saint-Gobain Group in India

Abhishek Kr. Mathur

Abhishek Kr. Mathur

(VP & HeadShared Services)


K Raheja Corp

Speaker 4

Prasad Kulkarni

Senior Executive Vice President Human Resources


The Citco group limited

Speaker 4

Ajay Wadhwa

CEO


TML Business Services

Speaker 4

Kaushik Majumder

Global IT Head - IT Infrastructure, Digital & Center Of Excellence


Huber group

Speaker 1

Gopal Parasnis

(Vice President | Global Head for Digital Transformation, BFSI)

Tech Mahindra

Speaker 3

Sameer Majethia

(Director - Shared Business Services)

Sodexo India

Akhilesh Kohli

Akhilesh Kohli

Vice President - Head APAC Global Business Services,


Philips

Speaker 2

Paresh Chauhan

(Head HR Global Shared services and HR transformation & Analytics)

Zensar Technologies

Arun Shah

Arun Shah

Head & Director HR Global Shared Service Centre,


Ericsson

Suyash Deshpande

Suyash Deshpande

Senior Head – HR Shared Services,


Capita

Mahesh Balaji

Mahesh Balaji

Head of Innovation adidas GBS


Adidas

Speaker 4

Gunjan Karthik

Karthik, Director - Human Resource for GBS & IT India


Teva Pharmaceuticals

Nirav Savla

Nirav Savla

Head GBSI Finance Delivery & Quality


Mettler Toledo India Pvt. Ltd.

Dinesh Jain

Dinesh Jain

Managing Director - Global GCC/GIC/Captive Solution Lead


Accenture in India

Sumit Mathur

Sumit Mathur

Regional Controller EMEA APAC, Board Member India and Director of Global finance shared services


CareStream

Anand Patkar

Anand Patkar

Head of SSC


Clariant GBS

Dheeraj Pant

Dheeraj Pant

Director Digital Transformation


FIS

Anand Patkar

Sanjay Gupta

Senior Managing Director, Chief Financial Officer & Head of Finance shared Service


TIAA

Key Theme to be Addressed


Future & Trends of Shared Services

Creating Value through a Global Business Services Model

Managed Captives, Outsourcing or Combining the “Best- of-Both Worlds” – What's your Take?

Managing Security through Data-Centric Approach

Accelerating globalization of Shared Service under a unified governance

Creating COEs (Center of Excellence) at Shared services: Pilot to Performance

Change Management Business Model: Mantras to Unlock Value

How relevant are we as a country when it comes to Shared Services?

Bridging the gap and breaking the silos to deliver business outcomes

Role & Future of Finance Shared services in this upcoming decade of Automation.

Digital Transformation changing the way of doing Business

Shared Accountability across the border. Does it really work?

Connecting AI and humans for a better tomorrow

Talent and Evolving Leadership Role in Shared Services

Why You Should Attend

Who Should Attend

Head, VP, Directors of:

Shared Services- Finance/ HR/ Operations/ Technology

Center Heads

Global Heads & Delivery

Indirect Procurement

Center of Excellence

Conference Image

Global Business Services (GBS) and Global Capability Centers (GCC)

Transformation and Digital Transformation

Shared Services Transition

Supplier Strategy and Performance

Awards Category

Award Nomination Process

    Step 1: Select Award Category
    Step 2: Fill the nomination form
    Step 3: Submit case study or white paper in any format and any size stating your key achievements along with the form

"The case study or white paper will be forwarded to the Jury for selection. The stronger the Case Study, better the chance of winning!!"

Award Results will be declared one week prior to the event & selected winners will be informed accordingly

Important Dates and Deadlines

Nominations for all categories are open from 15th February, 2025
The last day to submit the Nomination is 10th May 2025, at 5:00 PM IST.
Winners will be announced, on May 15th , 2025 via email so relevant teams can be invited.
Shared Services Leadership Awards will be distributed at 16th Edition Shared Services Summit & Awards 2025 on 22nd May 2025, at Mumbai.

Pricing

Testimonials

Conference was very well organized, lot of opportunities for networking, excellent partners with relevant solutions

Sushan Sawant

Bureau Veritas - SSC

It was very good space for networking with industry experts and SSC Counterparts

Vidya Shankar

Saint Gobain India Pvt. Ltd.

Massive spread of content with experienced thought leaders & practitioners

Anand Sivashankar

CRISIL

By this conference, will be able to understand the current technology in case of shared service

Arvind Tiwari

Thermax Ltd.

Good insight, Practical approach

Manish

TML Business Services Ltd.

Overall Very Productive Day, Saw a Few tech savy ideas, Me bright people with interesting ideas & knowledge.

Vivek Kothavade

Ultratech

Length of the sessions was perfect. Good work on the content curation as well.

Vijay Jayaram

Grand Thornton

Well Organized Meet

Rajkumar ks

FIS Bangalore

Good arrangements, Content is good and useful for the Attendees

Viveka Nandan

Capgemini

More in-depth sessions best practices sharing, well organized, Congratulations!

Maya Nair

Corteva