Wednesday, 20th August 2025
The Westin Hyderabad Mindspace
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In today's digital environment, organizations are increasingly adopting various methods
to
digitize their business operations. This involves streamlining internal processes and
enhancing
the efficiency and speed of service delivery to customers. Shared services organizations
(SSOs)
play a crucial role in this digital transformation by providing essential technical and
administrative support in areas such as finance, human resources, and IT. The dynamic
nature
of the market compels companies to continuously adapt and innovate, as competition
emerges globally. This summit aims to highlight the importance of innovation in shared
services, encouraging leaders to rethink their operating models and fully leverage
digital
capabilities.
The journey of shared services is marked by evolving dimensions and challenges. The
shift
towards Global Business Services (GBS) as a value driver necessitates a re-evaluation of
talent
and leadership roles within shared services. Additionally, the future landscape of
shared
services is being shaped by rapid advancements in automation and the need to adapt to a
dynamic global business environment. Companies must navigate these changes while
discovering innovative strategies to create and sustain value in an interconnected
world. These
challenges require organizations to stay ahead of trends and continuously innovate to
maintain
competitiveness.
To address these challenges, the summit will bring together exceptional veterans from
various
industries within the shared services space. These experts will share best practices,
insights, and
experiences, emphasizing the importance of creating Centers of Excellence (COEs) within
shared services. From pilot phases to full performance, COEs can drive successful change
management and business model innovations. By learning the mantras that unlock value and
exploring the art of bridging gaps and breaking silos, organizations can achieve
tangible
business outcomes while fostering shared accountability across borders.
In this 17th Edition Shared Services Summit & Awards 2025,
Attendees will gain a
comprehensive understanding of why leaders need to prioritize innovation in shared
services.
They will explore evolving trends, including the shift towards Global Business Services
and the
impact of automation. The event will provide insights into successful change management
strategies and the creation of Centers of Excellence. Also, you can learn how to bridge
organizational gaps and break down silos to deliver measurable business results, all
while
embracing the principles of shared accountability and collaboration in a global context.
Editions
Partners
Delegates
Speakers
Companies Attended
Buyers Benefited
Featured Speakers
Sairam Nair
Head Global Competency Center
Sandoz India
Gaurav Garg
Vice President Financial Operations
Franklin Templeton
Vinay Agrawal
Global Head - Business HR
Tech Mahindra
Saurabh Kumar
Sr Director, Global Shared Services & India Operations
GE Appliances
Bala Prasad Peddigari
Chief Innovation Officer Technology Software and Services Business Group
Tata Consultancy Services
Shrirang Raddi
Head of GCC Relationships, Financial Services
Infosys
Key Theme to be Addressed
Future & Trends of Shared Services
Creating Value through a Global Business Services Model
Managed Captives, Outsourcing or Combining the “Best- of-Both Worlds” – What's your Take?
Managing Security through Data-Centric Approach
Accelerating globalization of Shared Service under a unified governance
Creating COEs (Center of Excellence) at Shared services: Pilot to Performance
Change Management Business Model: Mantras to Unlock Value
How relevant are we as a country when it comes to Shared Services?
Bridging the gap and breaking the silos to deliver business outcomes
Role & Future of Finance Shared services in this upcoming decade of Automation.
Digital Transformation changing the way of doing Business
Shared Accountability across the border. Does it really work?
Connecting AI and humans for a better tomorrow
Talent and Evolving Leadership Role in Shared Services
Who Should Attend
Head, VP, Directors of:
Head, VP, Directors of:
Shared Services – Finance/ HR/ Operations/ Technology
Global Business Services (GBS) and Global Capability Centers (GCC)
Center Heads
Transformation and Digital Transformation
Global Heads & Delivery
Shared Services Transition
Indirect Procurement
Supplier Strategy and Performance
Center of Excellence
Why you should attend
- Join India's largest summit dedicated to senior professionals of Shared Services from across Industries
- Map out the latest emerging strategies that will help your professionals reach the next level
- Network & interact with top industry experts & solution providers across industries in the field, who will share the best practices & real-life case studies.
- Understand what your peers are practicing and implementing for the smooth running of shared services
- Learn about the Change Management Business Model which is the key to success.
Why you should Sponsor
Partnering with 17th Edition Shared Services Summit & Awards 2025 will enable your organisation to brand and promote your business offerings to a unique and interested set of senior professionals which primarily would be Heads, Vice Presidents, Directors of Shared Services/ HR/ Finance, Transformation and Delivery, COE, Global Business Services, Supplier Strategy and Performance, Shared Services Transition, Indirect Procurement who are keen to stay abreast of disruptive changes in this digital era. Ways in which you can showcase your Brand:
- Demonstrating your thought leadership and industry expertise through presentations or speaking at the Panel discussion.
- Displaying your products and services during networking breaks.
- Renewing relationships with existing clients and initiating new business with potential clients.
- We can help you reach the decision-makers of your targeted list of companies.
- Chance to connect with them directly and build a network with them through 1-on-1 meetings.
- Featuring your logo and company profile in the summit delegate kit and on the website.
- Enhancing your brand's visibility with premium logo placement on the conference backdrop.
- Social media promotions and online marketing.
Awards Category
Best Innovation Adoption Award
Best Automation Adoption Award
Process Excellence
Award
Smart Change Management Award
Shared Services Leader of the Year Award
Best Shared Services Team of the Year Award
Best HR Shared Services Leader