Thursday, 22nd May 2025
ITC Maratha, Mumbai
From Cost Slayers To Value Drivers
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CO-LOCATE || CO-CREATE || CO-INNOVATE
In today's digital environment, organizations are increasingly adopting various methods
to digitize their business operations. This involves streamlining internal processes and
enhancing the efficiency and speed of service delivery to customers. Shared services
organizations (SSOs) play a crucial role in this digital transformation by providing
essential technical and administrative support in areas such as finance, human
resources, and IT. The dynamic nature of the market compels companies to
continuously adapt and innovate, as competition emerges globally. This summit aims to
highlight the importance of innovation in shared services, encouraging leaders to
rethink their operating models and fully leverage digital capabilities.
The journey of shared services is marked by evolving dimensions and challenges. The
shift towards Global Business Services (GBS) as a value driver necessitates a re-
evaluation of talent and leadership roles within shared services. Additionally, the future
landscape of shared services is being shaped by rapid advancements in automation and
the need to adapt to a dynamic global business environment. Companies must navigate
these changes while discovering innovative strategies to create and sustain value in an
interconnected world. These challenges require organizations to stay ahead of trends
and continuously innovate to maintain competitiveness.
To address these challenges, the summit will bring together exceptional veterans from
various industries within the shared services space. These experts will share best
practices, insights, and experiences, emphasizing the importance of creating Centers of
Excellence (COEs) within shared services. From pilot phases to full performance, COEs
can drive successful change management and business model innovations. By learning
the mantras that unlock value and exploring the art of bridging gaps and breaking silos,
organizations can achieve tangible business outcomes while fostering shared
accountability across borders.
In this 16th Edition Shared Services Summit & Awards 2025,
Attendees will gain a
comprehensive understanding of why leaders need to prioritize innovation in shared
services. They will explore evolving trends, including the shift towards Global Business
Services and the impact of automation. The event will provide insights into successful
change management strategies and the creation of Centers of Excellence. Also, you can
learn how to bridge organizational gaps and break down silos to deliver measurable
business results, all while embracing the principles of shared accountability and
collaboration in a global context.
Featured Speakers

Shivali Chakravarthi
(Managing Director)
Marsh & McLennan Companies

Suravanditha Praveen Kumar
(Head Global Business Services)
Apotex India

Sreedhar Nayani
(Head GBS Asia Pacific and Middle East)
Siemens Technology India

Siva Emani
Vice President Human Resources, Shared Services
Schneider Electric

Sairam Nair
Head Global Competency Center
Sandoz India

Sulbha Rane
Vice President, Whole-time Board Director
Colgate Global Business Services

Vidya Shankar
Head - Finance Shared Services
Saint-Gobain Group in India

Abhishek Kr. Mathur
(VP & HeadShared Services)
K Raheja Corp

Prasad Kulkarni
Senior Executive Vice President Human Resources
The Citco group limited

Ajay Wadhwa
CEO
TML Business Services

Kaushik Majumder
Global IT Head - IT Infrastructure, Digital & Center Of Excellence
Huber group

Gopal Parasnis
(Vice President | Global Head for Digital Transformation, BFSI)
Tech Mahindra

Sameer Majethia
(Director - Shared Business Services)
Sodexo India

Akhilesh Kohli
Vice President - Head APAC Global Business Services,
Philips

Paresh Chauhan
(Head HR Global Shared services and HR transformation & Analytics)
Zensar Technologies

Arun Shah
Head & Director HR Global Shared Service Centre,
Ericsson

Suyash Deshpande
Senior Head – HR Shared Services,
Capita

Mahesh Balaji
Head of Innovation adidas GBS
Adidas

Gunjan Karthik
Karthik, Director - Human Resource for GBS & IT India
Teva Pharmaceuticals

Nirav Savla
Head GBSI Finance Delivery & Quality
Mettler Toledo India Pvt. Ltd.

Dinesh Jain
Managing Director - Global GCC/GIC/Captive Solution Lead
Accenture in India

Sumit Mathur
Regional Controller EMEA APAC, Board Member India and Director of Global finance shared services
CareStream

Anand Patkar
Head of SSC
Clariant GBS

Dheeraj Pant
Director Digital Transformation
FIS

Sanjay Gupta
Senior Managing Director, Chief Financial Officer & Head of Finance shared Service
TIAA
Key Theme to be Addressed
Future & Trends of Shared Services
Creating Value through a Global Business Services Model
Managed Captives, Outsourcing or Combining the “Best- of-Both Worlds” – What's your Take?
Managing Security through Data-Centric Approach
Accelerating globalization of Shared Service under a unified governance
Creating COEs (Center of Excellence) at Shared services: Pilot to Performance
Change Management Business Model: Mantras to Unlock Value
How relevant are we as a country when it comes to Shared Services?
Bridging the gap and breaking the silos to deliver business outcomes
Role & Future of Finance Shared services in this upcoming decade of Automation.
Digital Transformation changing the way of doing Business
Shared Accountability across the border. Does it really work?
Connecting AI and humans for a better tomorrow
Talent and Evolving Leadership Role in Shared Services
Why You Should Attend

- Join India's largest summit dedicated to senior professionals of Shared Services from across Industries
- Map out the latest emerging strategies that will help your professionals reach the next level
- Network & interact with top industry experts & solution providers across industries in the field, who will share the best practices & real-life case studies.
- Understand what your peers are practicing and implementing for the smooth running of shared services
- Learn about the Change Management Business Model which is the key to success.
Who Should Attend
Head, VP, Directors of:
Shared Services- Finance/ HR/ Operations/ Technology
Center Heads
Global Heads & Delivery
Indirect Procurement
Center of Excellence

Global Business Services (GBS) and Global Capability Centers (GCC)
Transformation and Digital Transformation
Shared Services Transition
Supplier Strategy and Performance
Why You Should Sponsor
Partnering with 16th Edition Shared Services Summit & Awards 2025 will enable your organisation to brand and promote your business offerings to a unique and interested set of senior professionals which primarily would be Heads, Vice Presidents, Directors of Shared Services/ HR/ Finance, Transformation and Delivery, COE, Global Business Services, Supplier Strategy and Performance, Shared Services Transition, Indirect Procurement who are keen to stay abreast of disruptive changes in this digital era. Ways in which you can showcase your Brand:
- Demonstrating your thought leadership and industry expertise through presentations or speaking at the Panel discussion.
- Displaying your products and services during networking breaks.
- Renewing relationships with existing clients and initiating new business with potential clients.
- We can help you reach the decision-makers of your targeted list of companies.
- Chance to connect with them directly and build a network with them through 1-on-1 meetings.
- Featuring your logo and company profile in the summit delegate kit and on the website.
- Enhancing your brand's visibility with premium logo placement on the conference backdrop.
- Social media promotions and online marketing.



Awards Category
Award Nomination Process
Step 1: Select Award Category
Step 2: Fill the nomination form
Step 3: Submit case study or white paper in any format and any size stating your key achievements along with the form
"The case study or white paper will be forwarded to the Jury for selection. The stronger the Case Study, better the chance of winning!!"
Award Results will be declared one week prior to the event & selected winners will be informed accordingly