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CO-LOCATE
CO - CREATE
CO-INNOVATE
CO-LOCATE || CO-CREATE || CO-INNOVATE
In today's digital environment, organizations are increasingly adopting various methods
to
digitize their business operations. This involves streamlining internal processes and
enhancing
the efficiency and speed of service delivery to customers. Shared services organizations
(SSOs)
play a crucial role in this digital transformation by providing essential technical and
administrative support in areas such as finance, human resources, and IT. The dynamic
nature
of the market compels companies to continuously adapt and innovate, as competition
emerges globally. This summit aims to highlight the importance of innovation in shared
services, encouraging leaders to rethink their operating models and fully leverage
digital
capabilities.
The journey of shared services is marked by evolving dimensions and challenges. The
shift
towards Global Business Services (GBS) as a value driver necessitates a re-evaluation of
talent
and leadership roles within shared services. Additionally, the future landscape of
shared
services is being shaped by rapid advancements in automation and the need to adapt to a
dynamic global business environment. Companies must navigate these changes while
discovering innovative strategies to create and sustain value in an interconnected
world. These
challenges require organizations to stay ahead of trends and continuously innovate to
maintain
competitiveness.
To address these challenges, the summit will bring together exceptional veterans from
various
industries within the shared services space. These experts will share best practices,
insights, and
experiences, emphasizing the importance of creating Centers of Excellence (COEs) within
shared services. From pilot phases to full performance, COEs can drive successful change
management and business model innovations. By learning the mantras that unlock value and
exploring the art of bridging gaps and breaking silos, organizations can achieve
tangible
business outcomes while fostering shared accountability across borders.
In this 18th Edition Shared Services Summit & Awards 2025,
Attendees will gain a
comprehensive understanding of why leaders need to prioritize innovation in shared
services.
They will explore evolving trends, including the shift towards Global Business Services
and the
impact of automation. The event will provide insights into successful change management
strategies and the creation of Centers of Excellence. Also, you can learn how to bridge
organizational gaps and break down silos to deliver measurable business results, all
while
embracing the principles of shared accountability and collaboration in a global context.
Featured Speakers

Sirisha Voruganti
CEO and Managing Director
Lloyds Technology Centre India

Nilesh Karani
Managing Director - Global Capability Center (GCC)
Waters Corporation

Girish Menon
Managing Director
HSBC

Bharat Gala
Chief Executive Officer - Global Technology Centre
AtkinsRéalis

Giridhar Virupasamudra
Head - India Site Lead
JPMorgan Chase & Co.

Vineet Dwivedi
Global Head - Alcon Global Services & Head AGS India
Alcon
Who Should Attend
Head, VP, Directors of:
Head, VP, Directors of:

Shared Services – Finance/ HR/ Operations/ Technology
Global Business Services (GBS) and Global Capability Centers (GCC)
Center Heads
Transformation & Digital Transformation
Global Heads & Delivery
Shared Services Transition
Indirect Procurement
Supplier Strategy & Performance
Center of Excellence
Awards Category

Best Innovation Adoption Award

Best Automation Adoption Award

Process Excellence Award

Smart Change Management Award

Shared Services Leader of the Year

Best Shared Services Team of the Year

Best HR Shared Services Leader

Best Finance Shared Services Leader
Important Dates & Deadlines
- August 8, 2025 Nominations open for all categories
- November 5, 2025 Last day to submit Nominations (6:00 PM IST)
- November 10, 2025 Winners announced via email so relevant teams can be invited.
- November 14, 2025 Awards distributed at 18th Edition Shared Services Summit & Awards 2025, Bangaluru
Why You Should Attend
India’s Largest Summit
Dedicated to senior Shared Services professionals across industries.
Emerging Strategies
Discover the latest approaches that elevate professional performance.
Elite Networking
Connect with industry experts & solution providers sharing real-life case studies.
Peer Insights
Understand proven practices for smoother shared services operations.
Change Management
Master the model that drives transformation success.

Key Theme to be Addressed
Future & Trends of Shared Services
Creating Value through a Global Business Services Model
Managed Captives, Outsourcing or Combining the “Best- of-Both Worlds” – What's your Take?
Managing Security through Data-Centric Approach
Accelerating globalization of Shared Service under a unified governance
Creating COEs (Center of Excellence) at Shared services: Pilot to Performance
Change Management Business Model: Mantras to Unlock Value
How relevant are we as a country when it comes to Shared Services?
Bridging the gap and breaking the silos to deliver business outcomes
Role & Future of Finance Shared services in this upcoming decade of Automation.
Digital Transformation changing the way of doing Business
Shared Accountability across the border. Does it really work?
Connecting AI and humans for a better tomorrow
Talent and Evolving Leadership Role in Shared Services
Why You Should Sponsor
Partnering with 18th Edition Shared Services Summit & Awards 2025 will enable your organisation to brand and promote your business offerings to a unique and interested set of senior professionals which primarily would be Heads, Vice Presidents, Directors of Shared Services/ HR/ Finance, Transformation and Delivery, COE, Global Business Services, Supplier Strategy and Performance, Shared Services Transition, Indirect Procurement who are keen to stay abreast of disruptive changes in this digital era. Ways in which you can showcase your Brand:
Demonstrating your thought leadership and industry expertise through presentations or panel discussions.
Displaying your products and services during networking breaks.
Renewing relationships with existing clients and initiating new business with potential clients.
We can help you reach the decision-makers of your targeted list of companies.
Chance to connect with them directly and build a network through 1-on-1 meetings.
Featuring your logo and company profile in the summit delegate kit and on the website.
Enhancing your brand’s visibility with premium logo placement on the conference backdrop.
Social media promotions and online marketing.