21st Edition GCC & Shared Services Summit and Awards 2026

21st Edition GCC & Shared Services Summit and Awards 2026 logo
Thursday, 26th November 2026
The Leela Palace, Bengaluru
About the Summit

Strategic Nerve Centers Driving Enterprise Growth

As enterprises navigate rapid digital disruption and global uncertainty, GCCs and Shared Services are undergoing a fundamental transformation — no longer limited to efficiency and cost arbitrage, but emerging as strategic nerve centers that drive enterprise-wide resilience and sustainable growth. By 2030, GCCs will be pivotal in shaping business outcomes through advanced digital capabilities and data-driven decision-making.

The future GCC will be defined by intelligence and agility. AI, automation, cloud-native platforms, and advanced analytics will enable hyper-scalable, outcome-led service delivery across functions such as finance, technology, operations, cybersecurity, and customer experience. At the same time, GCCs will become talent powerhouses — attracting niche digital skills, fostering innovation ecosystems, and enabling continuous learning to support evolving enterprise needs.

This session will examine how leading organizations are redesigning GCC and Shared Services models to unlock long-term value. It will explore next-generation operating models, governance structures, and collaboration frameworks that enable speed, innovation, and accountability at scale. Participants will gain practical insights into building future-ready GCCs that act as true enterprise partners — powering sustainable growth and competitive advantage in the decade ahead.

Our Partners

Gold Partner

Mandala — Silver Partner

Silver Partner

Mandala — Silver Partner
Agenda Focus

Key Themes to Explore

Future & Trends of GCCs & Shared Services

Creating Value through a Global Business Services Model

Managed Captives, Outsourcing or Combining the "Best-of-Both Worlds" – What's your Take?

Managing Security through a Data-Centric Approach

Accelerating Globalization of Shared Services under a Unified Governance

Creating COEs (Center of Excellence) at Shared Services: Pilot to Performance

Change Management Business Model: Mantras to Unlock Value

How Relevant Are We as a Country When It Comes to GCCs & Shared Services?

Bridging the Gap and Breaking the Silos to Deliver Business Outcomes

Role & Future of Finance Shared Services in this Upcoming Decade of Automation

Digital Transformation Changing the Way of Doing Business

Shared Accountability Across the Border. Does It Really Work?

Connecting AI and Humans for a Better Tomorrow

Talent and Evolving Leadership Role in Shared Services

Voices of the Summit

Featured Speakers

Girish Menon

Girish Menon

Managing Director
HSBC
Siva Emani

Siva Emani

Vice President Human Resources, Shared Services
Schneider Electric
Amit Vaid

Amit Vaid

Managing Director, Emerging Tech CoE – Applied Science, GenAI Services & AI Research
State Street
Nilesh Dipak Karani

Nilesh Dipak Karani

Managing Director – Capability Center
Waters Corporation
Ketan Dave

Ketan Dave

Head GCC India & APAC
JP Morgan Chase
Kapil Mantri

Kapil Mantri

Global Head GBS
UPL Ltd.
Rakesh Jain

Rakesh Jain

Vice President and Head of GCC
Wabtec Corporation
Milap Shah

Milap Shah

Co-founder & CPO
Mandaala
Vivek Jhunjhunwala

Vivek Jhunjhunwala

Deputy Director, Global Finance Shared Service
Avolta
Pavan Rangachar

Pavan Rangachar

Director – Finance
Philips
Dipti Pradhan

Dipti Pradhan

Head, Enterprise Data & AI Officer – GCC
CISCO
Suresh Chettur

Suresh Chettur

Vice President & Head of DPA Center of Excellence (CoE)
Happiest Minds Technologies
Aditya Kaushik

Aditya Kaushik

Head of GCC
Tata Advanced Systems
Kamal Chodhri

Kamal Chodhri

Head of IT & Digital Solution – GBS, Asia Pacific
Siemens
Arindam Mazumdar

Arindam Mazumdar

Director, GCC
GSK Pharmaceuticals Ltd.
Manish Mittal

Manish Mittal

Director, GBS Corporate Shared Services
Novozymes
Amit Chawla

Amit Chawla

Director, People Shared Services
Worley
Delegate Profile

Who Should Attend?

Head, VP, Directors of:

  • Shared Services – Finance / HR / Operations / Technology
  • Global Business Services (GBS) and Global Capability Centers (GCC)
  • Center Heads
  • Transformation and Digital Transformation
  • Global Heads & Delivery
  • Shared Services Transition
  • Indirect Procurement
  • Supplier Strategy and Performance
  • Center of Excellence
The Value

Why Should You Attend?

01

India's Largest GCC Summit

Join the premier summit dedicated to senior Shared Services professionals from across industries — a truly landmark gathering.

02

Emerging Strategies Roadmap

Map out the latest strategies that will help your professionals reach the next level of performance and enterprise impact.

03

Elite Networking

Interact with top industry experts and solution providers sharing best practices and real-life case studies from the frontlines.

04

Peer Benchmarking

Understand what your peers are practising and implementing for the smooth running of shared services in today's dynamic environment.

05

Change Management Mastery

Learn the Change Management Business Model — the key to unlocking sustainable value in the era of digital transformation.

Celebrating Excellence

Awards & Recognition

Honouring the teams and leaders setting the benchmark for Shared Services excellence.

Best Innovation Adoption Award
Best Automation Adoption Award
Process Excellence Award
Smart Change Management Award
Best Shared Services Team of the Year
Best Finance Shared Services Leader
Best HR Shared Services Leader
Shared Services Leader of the Year
How It Works

Nomination Process

1

Select Category

Choose the award category that best reflects your organisation's achievements and innovation.

2

Fill the Form

Complete the nomination form with detailed information about your key achievements and impact.

3

Submit Case Study

A stronger case study means a better chance of winning. Submit in any format and any size.

Book Your Seat

Pricing For the Event

Register earlier to lock in the best rate for delegate passes and awards nominations.

1st Early Bird
Till 27th August 2026
Registration Fees
INR 10,000 + Taxes
Register Now
OR
Awards Nomination Fees
INR 10,000+5,000 + Taxes
Nominate Now
Standard Rate
After 27th September 2026
Registration Fees
INR 15,000 + Taxes
Register Now
OR
Awards Nomination Fees
INR 15,000+5,000 + Taxes
Nominate Now
Backed By

Our Esteemed Partners & Industry Participants

Dashed tiles are placeholders — swap in confirmed partner logos as they're finalised.

26th November 2026  |  Bangalore

Ready to Power the Enterprise of the Future?

India's most impactful GCC & Shared Services summit — secure your seat today.

Look Back

Glimpse of Previous Event